Q. One
What volume is small, medium, large?
Small - 6oz/180ml Medium - 8oz/240ml Large - 12oz/350ml
Due to the nature of our ceramics being handmade, sizes and shapes may vary.
Q. Two
I know pottery is fragile, what if my order is broken in the post?
This is very rare to happen but if it does, do not worry we will replace the order as soon as we can. Some pieces might be Un-replaceable and will credit you for any future order.
Q. Three
What does handmade pottery mean?
Everything is made by human hands. Shaped on the potters wheel with two hands. Fired in an electric kiln then glazed by our hands before fired again. Each piece is finally hand sanded and packed into recycled packaging.
Q. Four
Whats the best way to apply the silicone lid?
Loosely pop the lid onto your cup. Using your two thumbs, connect the rim of your cup to the ridge in the lid. In a circular motion, gently press down and around to allow the lid to suction onto the cup.
Q. Five
Whats the best way to take care of my Ceramic Travel Cup?
Keep your cup clean by rinsing with dish soap after use. These cups are also dishwasher safe, however we do not recommend washing your lid in a dishwasher.
Q. Six
Where do you source all your materials from?
We use NZ companies to source our clay and glaze as well as most of our tools.
Q. Seven
How is Westcoast Stoneware so Sustainable?
We promote sustainability in every aspect of our business from reusing/repurposing our clay, water, packaging materials and more! Having as little impact on our environment as possible. And our most loved product inspires thousands of people around the country to use their reusable cups as apposed to single-use disposable takeaway cups.